FAQ'S
General Repair Questions
How long will the repair take?
Repair time depends on the extent of the damage, availability of parts, and insurance approval. We’ll provide an estimated completion date and keep you updated throughout the process.
Will my car be as safe after the repairs?
Yes! We follow manufacturer-approved repair techniques and use advanced equipment to restore your vehicle’s structural integrity and safety.
Can you match my car’s paint color exactly?
Absolutely! We use computerized color-matching technology and premium paint products to ensure a seamless blend with your existing paint.
Do you use OEM or aftermarket parts?
We prioritize OEM (Original Equipment Manufacturer) parts for the best fit and durability. However, we also offer high-quality aftermarket options based on your preference or insurance coverage.
Insurance & Payment Questions
Do I have to use the shop my insurance recommends?
No! You have the right to choose your repair shop. We work with all insurance providers to ensure a smooth process.
Will my insurance cover the full cost of repairs?
It depends on your policy and deductible. We can review your coverage and work with your provider to clarify any out-of-pocket costs.
Do you offer financing or payment plans?
Yes! We offer flexible payment options for those paying out of pocket. Ask us about financing solutions.
Post-Repair Questions
Can I wash my car after it has been painted?
We recommend waiting at least 30 days before using an automatic car wash. In the meantime, hand wash with mild soap and avoid harsh chemicals.
Will my insurance cover the full cost of repairs?
It depends on your policy and deductible. We can review your coverage and work with your provider to clarify any out-of-pocket costs.
What if I notice an issue after I pick up my car?
We stand behind our work! If you have any concerns, bring your vehicle back, and we’ll make it right.
